Privacy Policy

1. Introduction

At Freezerbot, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our temperature monitoring services. Please read this policy carefully to understand our practices regarding your information.

2. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

• Name and contact information (email, phone number)
• Account credentials (username and password)
• Billing and payment information
• Company or organization name

Device and Usage Information

• Temperature sensor data and readings
• Equipment information (freezer names, locations)
• Alert preferences and notification settings
• Device identifiers and IP addresses
• Browser type and operating system
• Usage patterns and interaction with our service

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing temperature monitoring and alert services
• Processing payments and managing subscriptions
• Sending notifications about temperature changes
• Maintaining and improving our services
• Providing customer support
• Analyzing usage patterns to enhance user experience
• Communicating important service updates
• Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our service (e.g., payment processors, cloud hosting)
• Team Members: With other members of your organization who have been granted access
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for any other purpose

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Temperature data and historical records are typically retained for the duration of your subscription plus a reasonable period thereafter for compliance and analytics purposes.

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences
• Analyze usage patterns and improve our service
• Provide personalized experiences

You can control cookies through your browser settings, though disabling cookies may affect functionality.

9. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@freezerbot.com